The analogy “comparing apples to oranges” dates back more than a hundred years and is a term widely used to indicate that two items (or companies in this example) cannot be compared equally. Apples and oranges do not look alike, taste alike or have the same nutritional value.
Tru-Clean Carpet and Tile Care is NOT your typical “carpet cleaning company.” We are a family owned business involved in the community and small enough to care and listen to the needs of our clients. Our company is proud to be the “cleaner of choice” to many SW Florida’s leading interior designers, floor covering specialists, contractors, realtors, and clients desirous of a thoroughly exhaustive cleaning and top level customer service. We are A+ rated by the Better Business Bureau and a five-year-in-a-row-winner of the coveted Angie’s List Super Service Award.
Our family’s success is based on the exceptional service we provide our customers each and every day; not huge advertising budgets by out of state conglomerates promoting in-state franchises.
Approximately 85% of our business is based on referrals and repeat customers and while we’re family owned we’re large enough to meet the needs of our residential and commercial clients while maintaining personalized service and developing lifelong friendships.
Education and equipment are very important to the success of our company. Long ago we made the decision that if we’re going to offer clients an experience they can’t receive anywhere else, we have to invest our resources in the very best technologies available and team these advances with highly trained textile professionals.
At Tru-Clean Carpet and Tile Care, many of our technicians hold multiple certifications and are certified by the IICRC, the world’s most recognized body of certification for textile professionals. Understanding certification alone does not guarantee “A Higher Standard and A Cleaner Clean,” our technicians are equipped with some of the most advanced cleaning equipment and environmentally friendly cleaning solutions on the market today.
Throughout Lee, Collier and Charlotte County there are approximately 90 carpet and tile cleaning companies and each, to some extent; purport to be “the best.” Some companies attempt to lure customers by using “bait and switch tactics,” while others may remind you they are part of a national franchise. Many of these companies employees are not certified or background checked on an annual basis and some don’t invest a dime in employee training. On top of this, many of these same companies have no industry certification and are not recognized for quality and service by the Better Business Bureau or Angie’s List.
At Tru-Clean Carpet and Tile Care, our family and professional technicians work hard each and every day to earn our clients trust and are honored by the hundreds of referrals we receive each year.
We understand it doesn’t matter what we think, or what the big franchises promote, or even what the carpet cleaning industry as a whole purports to be what “consumers are looking for.” The only thing that matters to us is meeting the client’s needs and providing a service experience second to none.
We’re proud to be family owned and part of the community. The relationships we’ve built with our clients are priceless and we’re honored to be the cleaner of choice by many realtors, interior designers, builders and seasoned floor covering experts who refer our services each and every day.
If you choose us as your carpet, upholstery or tile cleaning professional, we’ll never take your cleaning needs for granted. We’ll take the time to provide you with the most outstanding service experience ever and absolutely guarantee you will be “thrilled” with the outcome of the services we perform.