Rip-Off #1: Unbelievably low price. To some degree, all of us are attracted by low price because we want to work within a budget. However, some carpet cleaners use price as the bait for their false and misleading advertising. They offer a cheap price and then, once they’re in your home or office, they pressure you into buying “add-ons” or say that you need a “deep scrub” and of course that costs extra.
It’s as if you were buying a car and found that the dealer was charging you extra for the tires and steering wheel. Quality carpet cleaning is not as cheap as some unethical cleaners would like you to believe.
Rip-Off #2: Bait and Switch. Dual process carpet cleaning describes the process of shampooing or heavy preconditioning, followed with hot water extraction cleaning. Unfortunately, unethical carpet cleaners often use dual process as a bait and switch technique.
Here’s how it’s done: First they “bait” you with a basic cleaning on the telephone (single process – no heavy preconditioning)) at an unbelievably low price. Then, when they’re in your home, they try to “switch” you to the more expensive dual-process cleaning. If you don’t fall for their switch and choose their basic service, you’ll likely receive poor workmanship, and they will not guarantee their work.
Every carpet cleaning performed by Tru-Clean Carpet & Tile Care is a dual process.
Rip-Off #3: Unsupported claims, “THIS CLEANING METHOD IS THE BEST.” You’ll read this in almost every ad and hear this from virtually every carpet cleaner. However, remember this, the method that’s best for you is the method that achieves your goal.
According to ALL MAJOR CARPET MILLS, the IICRC and the Carpet & Rug Institute, the deepest clean you’ll receive is through the delivery of hot water extraction (steam cleaning). Some carpet cleaners try to cut corners and offer “dry cleaning.”
Dry cleaning carpeting is nothing more than spraying the surface of the carpet fibers with a detergent (some are now even sprinkling powered detergent), and then using a buffer to buff the surface. This is a surface clean NOT deep cleaning and deep-set dirt, oils, and pollen will return to the surface in a matter of days or weeks.
If you’re looking for a surface cleaning, the “dry cleaning” method is for you. If you’re looking for a deep cleaning, follow the carpet manufacturers advice. So, before you choose a carpet cleaner, identify your objectives. Then select the method that best reaches those objectives.
Tru-Clean Carpet & Tile Care is a Certified Partner with the prestigious Institute of Inspection, Cleaning and Restoration Certification (IICRC) and the International Carpet & Rug Institute (CRI). In addition, we are A+ Rated with the Better Business Bureau and a six-year-in-a-row-winner of the coveted Angie’s List Super Service Award.
Our dual process carpet cleaning is designed to help lift years of deep-set dirt, oils, dust mites, pollen and detergents left behind by previous carpet cleaners while delivering our clients the deepest clean possible. Our cleaning solutions are safe for the environment and Gold Certified by the Carpet & Rug Institute.
Avoid those uneducated, uninformed, and sometimes downright unscrupulous carpet cleaners out there, and get the most outstanding service experience EVER with Tru-Clean Carpet & Tile Care.
Tru-Clean Carpet & Tile Care offers Carpet Cleaning | Tile Cleaning | Grout Color Seal | Mattress Cleaning | Upholstery Cleaning | Leather Cleaning | Anti-Allergen Treatments | Pet Urine and Odor Treatments | Dryer Vent Cleaning | Oriental Rug Cleaning | Carpet Stretching and Repairs
Areas Serviced: Cape Coral, Fort Myers, Lehigh Acres, North Fort Myers, Fort Myers Beach, Estero, Bonita Springs, Naples, Marco Island, Sanibel, Captiva, Alva, Buckingham, Bokeelia, Saint James City, Matlacha, Punta Gorda and Port Charlotte Florida