Our Guarantee  

money back guarantee


Tru-Clean Carpet & Tile Care uses the finest products, best equipment and professionally trained and certified staff to clean and treat your floors and fine furnishings in accordance with manufacturer's recommendations. If you are not completely satisfied with our work, simply call us within 10 days of our initial treatment and we will return and re-treat any areas at no additional charge. In the event this fails to resolve the problem, we will cheerfully refund your money on whatever portion of the job you are dissatisfied with - up to 100% of the invoice amount.

This warranty specifically excludes pet stains, stains caused by dyes, ink, paint, bleach spots and color loss. Pre-existing conditions such as worn traffic lanes due to texture loss, wear, shading, pooling, stained grout or pile reversal. These are not conditions that are correctable by cleaning and are therefore expressly excluded from this warranty.

 

Our mission is to provide you with the most outstanding service experience   you have ever received!