
The analogy “comparing apples to oranges” dates back more
than a hundred years and is a term widely used to indicate that two items (or
companies in this example) can not be compared equally.
Apples and oranges do not look alike, taste alike or have the same
nutritional value.
Tru-Clean Carpet & Tile Care is
NOT your typical “carpet cleaning
company.” We are a family
owned company involved in the community small enough to care and listen to the
needs of our clients.
Our family’s success is based on the service we provide our
customers each and every day; not huge advertising budgets by out of state
conglomerates promoting in-state franchises.
Approximately 85% of our business is based on referrals and repeat
customers and while we’re family owned, we’re large enough to meet the needs of
our clients while maintaining personalized service and developing lifelong
friendships.
Education and equipment are very important to the success of
our company. Long ago we made the
decision that if we’re going to offer clients an
experience they can’t receive anywhere else, we have to invest our
resources in the very best technologies available and team these advances with
highly trained textile professionals.
At Tru-Clean Carpet and Tile Care, all of our technicians
hold multiple certifications and are certified by the IICRC, the world’s most
recognized body of certification for textile professionals.
Understanding that certification alone doesn’t guarantee “A higher
standard and A cleaner clean,” our professionals are equipped with some of the
most advanced cleaning equipment and environmentally friendly cleaning solutions
on the market today.
In Lee, Collier and Charlotte County there are approximately
90 carpet cleaning companies and each, to some extent; purport to be “the best.”
Some companies attempt to lure customers by using “bait and switch
tactics,” while others may remind you that they are part of a national
franchise. Many companies employees
are not certified or back ground checked and some companies don’t invest a dime
in employee training.
Our family and professional technicians work hard each and
every day to earn our clients trust and are honored by the hundreds of referrals
we receive each year. We understand
it doesn’t matter what we think, or what the big franchises promote, or even
what the carpet cleaning industry as a whole purports to be what “consumers are
looking for.” The only thing that
matters to us is meeting the client’s needs and providing a service experience
second to none.
We’re proud that we’re family owned and part of the
community. The relationships we’ve
built with our clients are priceless and we’re honored to be the cleaner of
choice by many realtors, interior designers, builders and seasoned floor
covering experts who refer our services each and every day.
If you choose us as your carpet, upholstery or tile cleaning
professional, we’ll never take your cleaning needs for granted.
We’ll take the time to provide you with the
most outstanding service experience ever
and absolutely guarantee that you will be “thrilled” with the outcome of the
services we perform.
The most memorable, un-ignorable thing you can present to a
client is an outstanding service experience.
To us, that’s what it takes to be
Number One!